As 2012 comes to a close, we reflect on the achievements Property Professionals Inc. and its employees accomplished this year to bring you the highest level of exceptional service you've come to expect.
This year, agents at PPI surpassed all expectations in productive relationships with their clients, leading to their best overall year in most cases. Productive relationships create productive agents. This is what separates PPI from our competitors - we strive to develop and sustain the greatest relationships with all of our clients.
Many employees went above the call of their everyday duties to bring award winning service to PPI in 2012.
Executive Property Manager for Property Professionals, Alicia Hay, not only received her RMP® (Residential Management Professional) designation from NARPM® (The National Association of Residential Property Managers), but her exceptional service to our clients recently earned her Property Manager of the Year, which she was awarded in front of her professional peers at this year's New Braunfels Canyon Lake Association of REALTORS® 2012 Gala held earlier this month at Seekatz Opera House.
In May, PPI's Patricia Culwell graduated from Leadership New Braunfels, the New Braunfels Chamber of Commerce's leadership development program. Leadership New Braunfels is a series of one-day sessions covering government, economic development, social needs, personal skills and other key segments of our community. The class size is limited and, each year, is selected by area businesses; public and private agencies; as well as civic and other organizations who are asked to identify and support persons within the community that possess and demonstrate leadership potential. Prime candidates for this program are those individuals who are emerging as leaders within their chosen careers and/or various community organizations and agencies. We are very proud of Patricia's fulfillment of the program, and look forward to her continued leadership within our organization.
This year I received my MPM® (Master Property Manager) designation from NARPM® and had the great honor of being the national recipient of the NARPM®s Volunteer of the Year award. I feel it is important to give back to the industry you work in. Next year I will be the Past President for the local NARPM® chapter, the Chairperson for the NARPM® regional conference which will be held in Chicago, the National Communications Committee Chairperson for NARPM® and the New Braunfels Canyon Lake Association of Realtors secretary.
As important as it is to give back to my industry, it is equally important for me to give back to my community. As a volunteer of the New Braunfels Rotary, I chose this year to focus on our Youth Exchange committee, where I have been assisting in exemplifying the stay of our Austrian exchange student by representing New Braunfels' unparalleled residents, culture, and community. Her visit here will surely be one she will not forget for a lifetime, and I am extremely grateful that I will be a part of the life-long memories she will make while she is here.
As we close the books on 2012, everyone at PPI hopes that each of you have a Merry Christmas, Happy Holidays, and a prosperous 2013! We look forward to seeing you in the new year.
Tracey Norris
President/Broker
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